Email Blacklist

Email addresses are blacklisted due to a bounce or spam report. View any blacklisted email addresses from the Notifications / Email tab in the Status.io Dashboard. Email addresses can be removed from the blacklist by using the Blacklist Removal Tool. Note: You must confirm with the subscriber that the issue causing the bounce or spam […]

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Notification Logs

Subscriber notification logs are available for incident and maintenance updates. Click the notifications icon next to any incident or maintenance update. Then choose which notification logs to export. Note: Notification logs can be exported for up to 30 days. This limit is increased for the Enterprise plans.

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Vonage SMS Notifications

Broadcast status updates via SMS to your subscribers anywhere on the planet using your Vonage account. Overview Status.io does not charge extra for SMS messages. Instead we built integrations with Twilio and Vonage allowing you to use your own account with independent billing. Vonage charges per SMS message. International messaging rates vary and we highly […]

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SMS Notifications

Broadcast status updates via SMS to your subscribers anywhere on the planet. Overview Status.io does not charge extra for SMS messages. Instead we built integrations with Twilio and Vonage allowing you to use your own account with independent billing. SMS Providers Twilio View the Twilio Guide Vonage View the Vonage Guide

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Subscriber Compliance Tools

Subscriber Disclaimers Enhance the subscriber form with a disclaimer. Links can be included for privacy policies, terms of service, etc. When disclaimers are enabled, new subscribers must click the “Agree” button to subscribe. Subscriber Logging Keep track of when subscribers opt-in to receive status notifications from your status page. View the date, time, email/SMS/webhook address […]

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Subscriber Management

Subscribers can sign up to receive status notifications using a variety of methods such as email, webhooks, SMS, Slack and more. Add, modify or remove subscribers from the Notifications tab in the Dashboard. Search Subscribers Use the search box to filter your subscriber list. You can search based on any part of the email address. […]

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RSS Feed

Every status page comes with a RSS feed. Enable the RSS feed from the Notifications/RSS tab in the Dashboard. Once the RSS feed is enabled, viewers of your status page can access the RSS feed link by clicking the Subscribe button.

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Twitter Notifications

Post status updates to Twitter by connecting your Twitter account to Status.io. Connect your account from the Notifications/Twitter tab in the Dashboard. After authorizing Twitter, you will be redirected back to the Dashboard. Once your Twitter account is connected, viewers of your status page will be able to follow your Twitter account from the Subscribe […]

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Import Subscribers

Automatic Imports Import subscribers automatically with our Developer API. The documentation is available at http://developers.status.io. Use the method /subscriber/add to insert new subscribers. Optionally use the silent flag if you don’t want subscribers to be notified of this new subscription. The granular parameter can be used to specify which components you’d like the subscriber to receive notifications for. Manual Import New […]

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Webhook Notifications

Webhook Payload Examples Incidents and scheduled maintenance events each have their own payload data. The payload is sent via HTTP POST to the webhook URL. Scheduled Maintenance { “id”:”552adb8331a9553b11000008″, “message_id”:”542adb8331a9553b11000008″, “title”:”Server Upgrades”, “datetime”:”2015-04-03T18:38:57.326Z”, “datetime_start”:”2015-04-03T18:30:00+00:00″, “datetime_end”:”2015-04-03T18:45:00+00:00″, “current_status”:”Planned Maintenance”, “infrastructure_affected”:[ {“component”:”551ed627b556f14210000005″, “container”:”551ed5ac590f5a3b10000006″}, {“component”:”551ed627b556f14210000005″, “container”:”551ed5b1c9f9404110000005″} ], “components”:[ {“name”:”Chat Service”, “_id”:”551ed627b556f14210000005″} ], “containers”:[ {“name”:”US East”, “_id”:”551ed5ac590f5a3b10000006″}, {“name”:”US West”, “_id”:”551ed5b1c9f9404110000005″} […]

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