Subscriber Compliance Tools

Subscriber Disclaimers Enhance the subscriber form with a disclaimer. Links can be included for privacy policies, terms of service, etc. When disclaimers are enabled, new subscribers must click the “Agree” button to subscribe. Subscriber Logging Keep track of when subscribers opt-in to receive status notifications from your status page. View the date, time, email/SMS/webhook address […]

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Subscriber Management

Subscribers can sign up to receive status notifications using a variety of methods such as email, webhooks, SMS, Slack and more. Add, modify or remove subscribers from the Notifications tab in the Dashboard. Search Subscribers Use the search box to filter your subscriber list. You can search based on any part of the email address. […]

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RSS Feed

Every status page comes with a RSS feed. Enable the RSS feed from the Notifications/RSS tab in the Dashboard. Once the RSS feed is enabled, viewers of your status page can access the RSS feed link by clicking the Subscribe button.

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Twitter Notifications

Post status updates to Twitter by connecting your Twitter account to Status.io. Connect your account from the Notifications/Twitter tab in the Dashboard. After authorizing Twitter, you will be redirected back to the Dashboard. Once your Twitter account is connected, viewers of your status page will be able to follow your Twitter account from the Subscribe […]

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Import Subscribers

Automatic Imports Import subscribers automatically with our Developer API. The documentation is available at http://developers.status.io. Use the method /subscriber/add to insert new subscribers. Optionally use the silent flag if you don’t want subscribers to be notified of this new subscription. The granular parameter can be used to specify which components you’d like the subscriber to receive notifications for. Manual Import New […]

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Webhook Notifications

Webhook Payload Examples Incidents and scheduled maintenance events each have their own payload data. The payload is sent via HTTP POST to the webhook URL.   Scheduled Maintenance { “id”:”552adb8331a9553b11000008″, “message_id”:”542adb8331a9553b11000008″, “title”:”Server Upgrades”, “datetime”:”2015-04-03T18:38:57.326Z”, “current_status”:”Planned Maintenance”, “infrastructure_affected”:[ {“component”:”551ed627b556f14210000005″, “container”:”551ed5ac590f5a3b10000006″}, {“component”:”551ed627b556f14210000005″, “container”:”551ed5b1c9f9404110000005″} ], “components”:[ {“name”:”Chat Service”, “_id”:”551ed627b556f14210000005″} ], “containers”:[ {“name”:”US East”, “_id”:”551ed5ac590f5a3b10000006″}, {“name”:”US West”, “_id”:”551ed5b1c9f9404110000005″} ], […]

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SMS Notifications

Broadcast status updates via SMS to your subscribers anywhere on the planet. Overview Status.io does not charge extra for SMS messages. Instead we built an integration with Twilio that enables you to utilize your own Twilio account with independent billing. This allows you to only pay for what you use. When you connect your Twilio […]

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Slack Notifications

Slack Subscribers Subscribers can sign up to receive status notifications in their own Slack channels. Multiple subscriptions can be created to receive notifications in multiple Slack channels. Each subscriber can granularly choose which components to receive notifications for. Customize Slack Settings Configure your Slack settings in the Dashboard from the Notifications/Slack tab. The username and […]

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Email Notification Templates

Templates Status.io supports plain-text and HTML email notifications. Each template can be customized to fit your exact needs. View the default templates: https://github.com/statusio/templates-email   Using Variables Embed variables in message templates by wrapping them with *| and |* Example: *|COMPANYNAME|* Each type of notification has its own set of available variables.   Available Variables Incident COMPANYNAME […]

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Email Message Subject Variables

Using Variables Insert variables directly into the message subject by wrapping them with *| and |* Example: *|COMPANYNAME|* Maintenance and incident email notifications each have their own set of available variables. Incident COMPANYNAME STATUSPAGENAME INCIDENTTITLE AFFECTEDCOMPONENTS (Warning: Could be very long) AFFECTEDCONTAINERS (Warning: Could be very long) TODAYSDATE (Example: 10/30/2015) CURRENTSTATUS CURRENTSTATE Maintenance COMPANYNAME STATUSPAGENAME […]

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