Send email notifications using your own domain and email address. uses Amazon SES (Simple Email Service) for reliable delivery of status notifications.

Amazon requires every domain to be verified before sending email messages. Domain verification in Amazon SES is based on DomainKeys Identified Mail (DKIM), an email authentication standard that receiving mail servers use to validate an email’s authenticity. Authenticated email proves that the messages are not forged and that you have given permission for to send email messages from your domain.

Domain Verification

Log in to the Dashboard and select the Notifications tab.

Enter your desired From Name and From Email.

Click Save Email Sender.

Click View DNS Settings and copy the CNAME values listed for each of the DKIM records.

Add the required CNAME records to the DNS zone for your custom domain. All 3 records must be added.

Our system will continuously check for the DNS records to verify the domain. This process usually takes under 1 hour, but could take up to 72 hours.

Note: Status notifications will be sent from until your domain is verified.

SPF – Sender Policy Framework (Optional)

A SPF record indicates to ISPs the servers authorized to send email for your domain. This helps to ensure that your messages are not rejected or flagged as spam.

Log in to the Dashboard and select the Notifications tab. Next click View DNS Settings and copy the SPF record value listed below Sender Policy Framework.

Add the SPF record to the DNS zone for your custom domain.