For organizations operating at elevated incident and maintenance volumes, additional capacity is available to support expanded event creation and extended historical retention. Most customers operate well within the standard plan allocations. For customers with unusually high operational activity, capacity can scale beyond standard levels as needed. If you anticipate significantly higher-than-normal event volume or long-term […]
Category: Account
Passkeys Multi-Factor Authentication
Status.io supports passkeys as a second factor for your Status.io account. Passkeys use WebAuthn and work with your device (fingerprint, face) or a compatible security key, giving you phishing-resistant multi-factor authentication (MFA) when signing in. What are passkeys? Passkeys are a standards-based way to sign in using something you have (your device or security key) […]
Azure Team Single Sign-On (SSO)
Follow this guide to set up Microsoft Azure single sign-on with Status.io for team member accounts. Sign in to Azure and navigate to the Azure Active Directory Dashboard. Select Enterprise Applications from the side menu. Click the New application button. Click Create your own application. Give your application a name and click the Create button […]
Google Team Single Sign-On (SSO)
Follow this guide to set up Google single sign-on with Status.io for team member accounts. Sign in to your Google Admin console. Select Web and mobile apps from the side menu. Then click Add app and choose Add custom SAML app. Enter a name for the application and click Continue. Download the Identity Provider Metadata. […]
Auth0 Team Single Sign-On (SSO)
Follow this guide to set up Auth0 single sign-on with Status.io for team member accounts. Create a new application in your Auth0 account. Set the type to Regular Web Applications. Click SAML2 Web App within the Addons tab for your new Auth0 Application. Download the Identity Provider Metadata. Within your Status.io account, navigate to Team […]
Single Sign-On (SSO) For Teams
Status.io supports single sign-on (SSO) authentication for team member accounts. SSO Integration Guides SSO works with most SAML-based Identity Providers. Set up guides are available for the most widely used Identity Providers. Auth0 Team SSO Microsoft Azure Team SSO Google Team SSO FAQs Which Identity Providers are supported? Any Identity Provider that supports the SAML […]
Cancel Account
WARNING: Cancelling your account is permanent and cannot be undone! Here is what happens when you delete your Status.io account: To cancel your Status.io account:
Remove Status Page
WARNING: Removing a status page is permanent and cannot be undone. When you delete a status page all historic data will be deleted and the status page will no longer exist. Visitors attempting to reach your status page will be redirected to the main Status.io website. To remove a status page from your account:
Invoice Receipts via Email
You can choose to have future receipts emailed to you for every Status.io billing charge. To enable email receipts:
User Permissions
Team member access is included with every status page. Each team member account has permissions based on their role. Roles: Each team member is given Admin permissions by default. Simply toggle the Admin switch to OFF for limited team members.