Category: Account

Follow this guide to set up Microsoft Azure single sign-on with Status.io for team member accounts. Sign in to Azure and navigate to the Azure Active Directory Dashboard. Select Enterprise Applications from the side menu. Click the New application button. Click Create your own application. Give your application a name and click the Create button […]

Follow this guide to set up Google single sign-on with Status.io for team member accounts. Sign in to your Google Admin console. Select Web and mobile apps from the side menu. Then click Add app and choose Add custom SAML app. Enter a name for the application and click Continue. Download the Identity Provider Metadata. […]

Follow this guide to set up Auth0 single sign-on with Status.io for team member accounts. Create a new application in your Auth0 account. Set the type to Regular Web Applications. Click SAML2 Web App within the Addons tab for your new Auth0 Application. Download the Identity Provider Metadata. Within your Status.io account, navigate to Team […]

Status.io supports single sign-on (SSO) authentication for team member accounts. SSO Integration Guides SSO works with most SAML-based Identity Providers. Set up guides are available for the most widely used Identity Providers. Auth0 Team SSO Microsoft Azure Team SSO Google Team SSO FAQs Which Identity Providers are supported? Any Identity Provider that supports the SAML […]

WARNING: Cancelling your account is permanent and cannot be undone!   Here is what happens when you delete your Status.io account: All status pages owned by your account will be deleted permanently The historic data for all of your status pages will be deleted. Your recurring subscription will be cancelled. Your user account will be deleted. […]

WARNING: Removing a status page is permanent and cannot be undone. When you delete a status page all historic data will be deleted and the status page will no longer exist. Visitors attempting to reach your status page will be redirected to the main Status.io website. To remove a status page from your account: Sign in […]

You can choose to have future receipts emailed to you for every Status.io billing charge. To enable email receipts: Sign in to the Dashboard Select the Billing tab Scroll to the bottom and enter the email address in the Email Receipts box.

Team member access is included with every status page. Each team member account has permissions based on their role. Roles: Owner – Full control with billing access Admin – Everything except modify payment method Limited – Limited access to make status updates and manage incidents/maintenances Each team member is given Admin permissions by default. Simply toggle the Admin switch to […]

Our servers do not store your payment information. All transactions are processed by Stripe. Credit Cards: Sign in to the Dashboard Select the Account menu Click the Update Payment Method button   Purchase Orders / Alternative Payment Methods We offer custom billing methods for customers subscribed to our Plus plans. A 12-month commitment is required for […]

Status page ownership can be transferred to a different Status.io account. Pre-Transfer Requirements Status page must have an active subscription New owner must be an existing team member New owner must have a valid payment method on file Transfer Process Sign in as the page owner and navigate to the Team view Choose the new […]