What does the integration offer?
Use the Status.io integration to forward Status.io alerts to Jira Service Management and Jira Service Management alerts to Status.io. Jira Service Management determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
How does the integration work?
- When an incident is created in Status.io, an alert is created in Jira Service Management automatically through the integration.
- When an incident is resolved in Status.io, the alert will automatically be closed in Jira Service Management through the integration.
- When an alert is created in Jira Service Management, an incident is created in Status.io automatically through the integration.
- When an incident is closed in Jira Service Management, the incident will be resolved in Status.io through integration.
Use the Jira Documentation to configure the integration between Status.io and Jira Service Management.