Our servers do not store your payment information. All transactions are processed by Stripe. Credit Cards: Sign in to the Dashboard Select the Account menu Click the Update Payment Method button Purchase Orders / Alternative Payment Methods We offer custom billing methods for customers subscribed to our Plus plans. A 12-month commitment is required for […]
Category: Account
Transfer Ownership
Status page ownership can be transferred to a different Status.io account. Pre-Transfer Requirements Transfer Process Note: This process if for self-serve customers only. Customers paying with PO/invoice must contact support to transfer ownership.
Open Source Sponsorship
Status.io is powered by open source software and we have the utmost respect and love for the open source community. To help give back, we offer sponsored status pages for select open source projects. Requirements to apply: The project is licensed under an approved license from the Open Source Initiative. Full source code for the project […]
Multiple Status Pages
Each user account can manage multiple status pages. Status pages are fully autonomous and operate with separate billing subscriptions. This means that Status.io provides complete flexibility and independence for managing multiple status pages. Here’s a breakdown: • Status pages are 100% independent of each other: Each status page functions as a standalone entity with its own […]
Billing Invoices
All past invoices can be viewed when logged into your account. You can also opt to receive invoices automatically via email for each transaction. Steps to View and Download Invoices: For accounts with multiple status pages, invoices for each status page are accessible within the respective status page’s Billing tab.