Users can visit your status page via your custom domain or a status.io subdomain.

Configure the web address from the Settings / Web Address tab in the Dashboard.

Subdomain (example.status.io)

TLS/SSL is automatically enabled for subdomains.

Custom Domain (status.example.com)

Requires a CNAME record to be added to your DNS zone.

TLS/SSL is optional for custom domains.

Warning: Do Not Use Proxies

External proxies are not supported and we strongly advise against using a proxy for your status page.

Using a proxy server or other mechanism to relay requests to your status page will causes issues. Many problems can occur, not limited to the examples listed below.

Example Issues:

  • A proxy adds a point of failure to your status page infrastructure.
  • HTTP headers can be stripped by the proxy.
  • Stale cached data can be served by the proxy.
  • Visitors to your status page can be blocked in certain scenarios. For example, if visitor traffic surges to your status page, the traffic from the proxy server’s IP addresses can experience rate limiting. Additionally if using a proxy service that another status page is also using, and visitor traffic surges to the other status page, the traffic from the proxy server’s IP addresses can experience rate limiting to your status page.

External proxies are not supported by Status.io