Broadcast status updates via SMS to your subscribers anywhere on the planet.

Overview

Status.io does not charge extra for SMS messages. Instead we built an integration with Twilio that enables you to utilize your own Twilio account with independent billing.

This allows you to only pay for what you use.

When you connect your Twilio account to your status page, a US toll-free number is automatically purchased in your account. This number is your unique phone number where all SMS messages will originate from. Twilio charges $2.00/month for this number. This pricing could change anytime, please review Twilio’s pricing.

Twilio charges per SMS message. International messaging rates vary and we highly recommend reviewing Twilio’s pricing at https://www.twilio.com/sms/pricing.

 

Connect Twilio

  • Click the Connect button under SMS in the Notifications Dashboard.

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  • Authenticate with your existing Twilio account, or sign up for a new account. By granting Status.io permission to your account, you allow us to send and receive messages. However we do not have access to your account’s data.

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  • If your Twilio account is still in trial mode, you will be required to upgrade your account and add your payment method.

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  • Once your account is connected, you can enable international texting if desired.

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Monitor Usage

Keep track of your SMS usage directly in your Twilio dashboard.

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Troubleshooting

View the delivery status of each text message from the Twilio dashboard. Click the Logs tab to see the list of messages. The messages sent from Status.io will say “Outgoing API” in the Direction column.¬†Click the message timestamp to drill-down for more details.

Disconnect Twilio

Disconnecting your Twilio account is simple. To remove your Twilio configuration and disable SMS sending, you must revoke access through Twilio by going to your Billing Settings and scrolling to the bottom of the page.

Choose the Status.io application and then click Revoke Access.