The affected infrastructure can be modified for existing maintenances. Click the edit icon next to Affected Infrastructure. 2. Add or remove any infrastructure. Notes: At least 1 component must be selected. The status level will not be changed automatically.
Category: Planned Maintenance
Import History
Historic incidents and maintenances can be imported manually via the Dashboard or automatically with the Developer API. Web Dashboard Access the backfill function in the dashboard from the Incidents or Maintenance tab. Developer API The API is especially useful for bulk importing historic events. Use the /incident/history/create and /maintenance/history/create methods to add historic events automatically. Learn more in our […]
Status Update Templates
Re-usable templates optimize the status update process. Manage your templates from the Incidents or Maintenance tab in the Dashboard. Give your template a descriptive name. The name is only used internally to identify the template. Optionally, specify a title that will be used when creating a new incident or maintenance. The message field is required […]
On-Demand Maintenances
Sometimes you may simply want to toggle a component into Maintenance Mode instead of scheduling and tracking a full maintenance event. How to toggle the status Login to the Dashboard Click the desired component Select Planned Maintenance Don’t forget to change the status back to Operational once the maintenance has been completed Note: The Developer […]
Maintenance Lifecycle
Scheduled maintenances are the best way to inform users of upcoming maintenance activity. The Life of a Maintenance Event 1. Schedule All upcoming scheduled maintenances are displayed on the status page and in iCalendar subscriptions. Maintenances can be rescheduled or cancelled before they are started. 2. Start Click the Start button when you’re ready to […]