Subscriber Management

Subscribers can sign up to receive status notifications using a variety of methods such as email, webhooks and more. Manage these subscribers from the Notifications tab within the Dashboard. From here, you can manage the granular subscriptions for a subscriber or delete the subscriber.   Controlling The Subscriber List By default anyone can subscribe to receive notifications […]

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RSS Feed

Every status page comes with a RSS feed. The feed contains all past incidents and maintenances.     Enable the RSS feed from the Notifications/RSS tab in the Dashboard.   Once the RSS feed is enabled, viewers of your status page can access the RSS feed link by clicking the Subscribe button.  

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Twitter Notifications

Post status updates to Twitter by connecting your Twitter account to Status.io.   Connect your account from the Notifications/Twitter tab in the Dashboard. After authorizing Twitter, you will be redirected back to the Dashboard.   Once your Twitter account is connected, viewers of your status page will be able to follow your Twitter account from […]

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Import Subscribers

Automatic Imports Import subscribers automatically with our Developer API. The documentation is available at http://developers.status.io. Use the method /subscriber/add to insert new subscribers. Optionally use the silent flag if you don’t want subscribers to be notified of this new subscription. The granular parameter can be used to specify which components you’d like the subscriber to receive notifications for.   Manual Import […]

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Webhook Notifications

Webhook Payload Examples Incidents and scheduled maintenance events each have their own payload data. The payload is sent via HTTP POST to the webhook URL.   Scheduled Maintenance { “datetime”:”2015-04-03T18:38:57.326Z”, “current_status”:”Planned Maintenance”, “components”:[ {“name”:”Chat Service”, “_id”:”551ed627b556f14210000005″} ], “containers”:[ {“name”:”US East”, “_id”:”551ed5ac590f5a3b10000006″}, {“name”:”US West”, “_id”:”551ed5b1c9f9404110000005″} ], “details”:”We’ve completed upgrades for all US East servers. No issues […]

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SMS Notifications

Broadcast status updates via SMS to your subscribers anywhere on the planet. Overview Status.io does not charge extra for SMS messages. Instead we built an integration with Twilio that enables you to utilize your own Twilio account with independent billing. This allows you to only pay for what you use. When you connect your Twilio […]

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Slack Notifications

Broadcast status updates to a Slack channel   Configure Slack Integration Scroll to the bottom of the Integrations page in your Slack account and add an Incoming WebHook integration Choose the channel to receive status updates Copy the Webhook URL Insert the Webhook URL, Channel Name and username on the Notifications page in your Status.io […]

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Email Notification Templates

Templates We support plain-text and HTML email notifications. Each template can be customized to fit your exact needs. View the default templates: https://github.com/statusio/templates-email   Using Variables Embed variables in message templates by wrapping them with *| and |* Example: *|COMPANYNAME|* Each type of notification has its own set of available variables. Incident COMPANYNAME STATUSPAGENAME STATUSPAGEURL INCIDENTURL […]

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Email Message Subject Variables

Using Variables Insert variables directly into the message subject by wrapping them with *| and |* Example: *|COMPANYNAME|* Maintenance and incident email notifications each have their own set of available variables. Incident COMPANYNAME STATUSPAGENAME INCIDENTTITLE AFFECTEDCOMPONENTS (Warning: Could be very long) AFFECTEDCONTAINERS (Warning: Could be very long) TODAYSDATE (Example: 10/30/2015) CURRENTSTATUS CURRENTSTATE Maintenance COMPANYNAME STATUSPAGENAME […]

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iCalendar

Allow your users to subscribe to a calendar containing all of your status activity. The calendar is published using the popular iCalendar format, which is supported by most modern calendar applications. What’s displayed in the calendar All active and resolved incidents All active and completed maintenances All upcoming scheduled maintenances   Enable the iCalendar subscription […]

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